Notice of first registration list First, I apologize for any inconvenience you may have experienced during the first registration. It is our fault that we are not prepared enough in advance. Let's take a look at ways to contribute to serve the bike enthusiast. Many of you have given us good feedback on open market and server capacity, but I will not take the same issue again. As already announced, all those who were paid at the time of the first reception were accepted. As a result, about 2,900 people received applications for individual and group participation. The first reception was closed, but there will be a change in personnel due to the cancellation of duplicate payment and the unregistered list of the group players. We plan to complete this by the end of January. It is noteworthy that there are many people who are likely to make a change, so that many people want to check their reception status and correct errors in information due to problems at the time of the first reception. We are in the process of cancellation of payment for duplicate payments. We also receive PG data from company, find the duplicate part, contact the receptionist to cancel the payment, and also handle duplicate payment for those who contacted us. If you have any duplicate payments yet, please email us at granfondo@naver.com and we will arrange for you. Naturally, duplicate settlement will be processed without any deadline so that there will be no damage. <Additional apply> Currently, the number of applicants is reached originally planned, but there are also a number of people who can not even access the server at the time of the first reception. In fact, I would like to apologize for the inconvenience at the time of receipt although the number of the first receptionist is originally planned. We will re-examine the facility conditions of the venue to determine the extent of the additional apply. We plan to announce the schedule and method for additional apply separately in the near future (due in early February). cause: Although we connected PG payment service to confirm payment promptly, due to overload, there was a communication failure between the reception server and PG company server, and payment was made, but it was not displayed in the order history. alternative plan: First, I will accept the participation fee after the application for participation. - Application We would like to accept this form through the Formsite, which was used in 2014, 2015 and last fall. Despite a lot of traffic in the past, we have received a steady receipt. Since the reception start time is also set in advance in the server, the problem of manual start is solved as it is the start time. - Payment of participation fee The participation fee is received by the transfer deposit method. The form site is linked to Paypal PG payment. It is not possible to apply this time because it requires physical time to apply and review Paypal merchants. It is also possible to use other open markets, but physical time is required for consultation beforehand and we will consider it later. <Cancellation / refund, transfer> - The original deadline for cancellation is 1.20 days (see homepage '2017SGF> Notice'), but it will be extended until the deadline for submission. - Please apply for the transfer from 2.15 to 3.31 (please refer to the homepage '2017SGF> Notice'). - Please send an e-mail to granfondo@naver.com to change the participant information (personal information, jersey size, etc.) other than the transfer. We will make corrections received by 18:00 every day at 22:00. ... I have said that the cause of the problem is overloaded, but I am aware that the basic problem is also in humen, and in the future I will provide a fundamental alternative in terms of humen and systems. Once again, I apologize for the inconvenience.